Milk Run Reviews

Milk Run has an overall rating of 3.7 based on 39 reviews. Customer feedback on Milk Run is mixed: Milk Run reviewers highlight positive aspects like fast delivery, user-friendly interface, wide product selection, and excellent customer service, which strongly appeal to busy professionals, families seeking convenience, and health-conscious consumers. However, Milk Run is often criticized for its limited delivery areas, higher prices compared to competitors, occasional stock issues, and website glitches.

3.7/5.0

39 reviews

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All Milk Run Reviews (39)
johnrutherford9038
May 25, 2026
"Packaging held up, but not totally sure on quality"
The packaging was solid, and nothing arrived squashed or damaged. That said, I’m still a little unsure about the overall quality of the product itself, so I’ll have to see how it holds up.
AlfredCalvello
April 29, 2026
"Easy order, even if I lost track of time"
I had a really smooth order with Milk Run. The driver messaged me when he was nearby and mentioned there was a bit of traffic, which was helpful because I couldn’t tell if it had been 10 minutes or half an hour by that point. Either way, it was super simple and I didn’t have to sit there guessing where my stuff was. I’d definitely use it again.
William_lail02
April 22, 2026
"Handy delivery, but I’d be careful with fresh items"
I’ve used Milk Run a few times and the delivery side of it is definitely convenient. That said, my last order was a bit disappointing when it came to the fruit and veg. The bananas were bruised and the lettuce was already starting to go brown. The milk was totally fine, but I don’t really want to pay extra for produce that feels like it needed to be used the day before. I’d probably still use it for basics, but I’ll avoid ordering fresh items again just to be safe.
celeste_Harrison84
April 15, 2026
"Quick and Easy Support"
I had an issue, so I reached out to support. They got back to me really quickly and sorted it out without making it complicated. Because it was handled so smoothly, I’m happy with the whole experience. Cheers!
ErickCanida
April 09, 2026
"Missing item got sorted quickly"
One thing was missing from my order, so I figured it was going to be a hassle. I messaged support and they actually got back to me fast, then processed the refund the same day. Not ideal that it happened, but they handled it without making it a big thing
TanyaMccleary
April 04, 2026
"Everything showed up this time"
No missing items this time, everything I ordered was there so that was a nice change. Straightforward, no complaints
florence1984
April 02, 2026
"I was a bit disappointed using…"
I was a bit disappointed using the site. It felt clunky and slow, and it took me way longer than it should have to find what I was looking for. Checkout was also more confusing than expected, which made the whole process kind of frustrating.
Ruby_limberg88
March 31, 2026
"I used Milkrun yesterday the delivery tracking was…"
I used milkrun yesterday the delivery tracking was great. I was feeling mentally drained and didn’t have the energy to keep guessing when my order would show up, so being able to see exactly where it was the whole time made a big difference. The time kept updating properly and the driver arrived right when it said they would. Made the whole thing way less frustrating. 5 stars from me.
Cheryl_higuera80
March 31, 2026
"Checkout was quick for the most part..."
Checkout was quick for the most part. I was thinking, okay, this is going better than expected, and then the payment page lagged a little. Not a huge deal, but I did have that brief moment of wondering if it was actually going through. Overall, mostly easy
Max_morris01
March 31, 2026
"Promos seem better than they are"
Maybe I’m a little biased because I really like a good deal, but the promos here always look great at first and then somehow barely ever apply when I’m checking out. It’s frustrating when you think you’re saving money and the discount just doesn’t show up.
ThomasBlizzard_87
March 18, 2026
"Good stuff, but the delivery delays are testing me"
The product itself is good, and I don’t have any real complaints there. But the delivery keeps missing the times they give me, and I’m getting tired of having to just sit around and be patient like I have nothing else going on. I don’t mind waiting if I know what to expect, but constantly shifting delivery times is frustrating
merrigibson0630
February 24, 2026
"It just makes life easier. I…"
It just makes life easier. I order what I need, and it shows up quick, quick enough that I don’t have to make an extra trip to the shops. Simple and super convenient
James_klingenberg02
February 22, 2026
"Always missing the basics"
I stop by hoping to grab the usual grocery stuff , but they’re almost always out of basic items . It gets frustrating when you just need a simple shop and have to go somewhere else anyway ...
StephanieAsher
February 21, 2026
"I’ve been using the Milkrun app…"
I’ve been using the Milkrun app and it’s been good overall. It’s easy to find what I need, and checkout is usually quick and straightforward. I did run into a small cart glitch once, but it wasn’t a huge deal and hasn’t really put me off using it. Overall, it’s a simple and convenient app
Tessa-battle
February 06, 2026
"Good Prices for Me"
I was happy with the prices. For what I needed, it felt like a good deal and worked well for my budget
robert_Massey85
January 27, 2026
"Delivery Fees Are Frustrating"
so, the delivery fees are annoying. They add up fast and make ordering feel way more expensive than it should.
robert1973
January 08, 2026
"Had a couple of things out…"
Had a couple of things out of stock, but Milk Run dealt with it really well. Showed the swaps clearly and could approve or skip them without any fuss. Replacements actually made sense too, not just random picks. Made the whole order way less annoying, honestly. Would use again.
LuzMcgrath_92
December 14, 2025
"Not really worth it if you need things fast"
I ordered from Milk Run because I figured it would be quick and convenient, but the delivery took way longer than I expected.

The app kept making it look like the rider was close, then the arrival time would suddenly push out again, which got frustrating. I understand delays can happen, but when the whole point is fast delivery, it feels like poor value if it doesn’t actually arrive quickly.
The items were totally fine once they showed up, so no issue there, but the wait really let the experience down. I probably wouldn’t use it again unless I had plenty of time and wasn’t relying on it being speedy.
hello_robert714
December 01, 2025
"One item was missing from my order…"
One item was missing from my order, which was annoying at first, but honestly... the refund came through really fast. No back and forth, no hassle, just sorted easily.
CarlBower_61
November 29, 2025
"Fresh produce was disappointing"
I ordered a few groceries from Milk Run the delivery part was totally fine, but the fresh stuff let it down. The bananas had those soft brown bruises right near the stem and along one side, and the fruit in general just looked a bit tired, like it had been sitting around too long. The salad bag was the worst part, when I opened it, the leaves near the bottom were already damp and a little slimy, which is always such an annoying detail to notice when you’ve just paid delivery prices. Maybe I just got an unlucky batch, but for the cost I expected the produce to be fresher. I’d probably avoid using them again for fruit and salad.

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